Fulfillment Operations
Keep track of orders at all stages of fulfillment from confirmation to goods issue. Proactively identify and resolve exceptions that could disrupt or delay order processing
Order
Fulfillment
A predictable fulfillment experience is a differentiator. OpsVeda links fulfillment to upstream functions like procurement, inbound logistics and production in real-time. This linkage helps identify and correct potential fulfillment disruptions. OpsVeda also tracks customers’ adherence to agreement terms and highlights opportunities for improvement.
Solution Coverage
Allocation Projections
Simulate likely fulfillment of customer orders based on prioritization rules. Allocate stock in hand/ quality, as well as planned inwards in transit, in production or in process at supplier to identify orders that will be fufilled late or cannot be covered. Reprioritize, substitute or expedite as needed
Customer Performance
Review price/discounts vs. volumes and service levels. Monitor customer adherence to lead-time requirements, timeliness of payments, order cancelation and return rules
Actions Enabled
- Complete and unblock sales orders
- Reallocate stock
- Ship from alternative locations
- Suggest product substitutions to customers
- Request customer for additional lead-time
- Expedite inbound stock
Benefits
Revenue
upto
02%
OTIF
upto
40%
Outbound expedites
upto
21%
On-time confirmations
upto
37%