Director Sales & Customer Onboarding

Location: Greensboro NC | US-based Remote/WFH

Our mission is to make customer operations immensely agile and profitable through operational intelligence and AI-infused automation.

We are looking for an experienced Sales & Customer Onboarding executive.

Responsibilities:

• Solution Demo to sign 6-month Starter Pack (the first month at no charge)
• Responsible for Proposal and Account Management
• Responsible for complete Customer Onboarding
• Establish process, people, and technology related to sales and onboarding.
• Leverage sales and onboarding tools such as HubSpot, and enrich questionnaires, knowledge portal with self-help/training, guides/templates, and workshops.

Required Skills/Experience:

• An ideal candidate will have a proven track record in building an executive-level relationship based on trust and respect.
• Proven skills in business development and a hunter mentality to convert a prospect to a paying customer within the first 30 days of engagement.
• Experience in leading implementation of SaaS solutions, including production stabilization, until the transition of the account to the Customer Operations & Support.
• Outstanding communication skills. Comfort in holding discussions at the highest levels as well as details.

The position reports to the Chief Revenue Officer and offers a competitive base salary with extremely generous Bonus/Commissions.

If the above describes you, send your CV to jobs@opsveda.com.