Improving Perfect Order Rate with Real-time Visibility

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The Problem

Improving Perfect Order Rate

OpsVeda has been a huge win for R+F. It is central to our efficient order management and fulfillment process; helping us improve perfect order rate while reducing cycle times. The real-time operations visibility, manage-by exception approach, and predictive trending capability, surprisingly, also helped us stay on top of complex testing and data validation phase during the launch of our new web based e-commerce solution.

Neil Calderon
Director— Supply Chain Infrastructure

The Solution & Impact

Anecdotal evidence suggests that delayed shipments to customers has reduced by over 60%.

Solution

Objective

Relevance