Customer Success Manager – Enterprise Clients

 

Location: USA – Greensboro, NC preferred

Hybrid/ remote may be considered

 

OpsVeda is on a mission to transform how global enterprises run their operations. Our AI-powered platform enables leading brands to make smarter inventory, sourcing, and logistics decisions – delivering measurable impact on margins, service levels, and resilience.

 

We are looking for a Customer Success Manager to join our growing team. This role will be the face of OpsVeda to our enterprise clients, ensuring adoption, measurable ROI, and long-term value realization.

 

What You’ll Do

  • Support Enterprise Customers: Act as the trusted advisor for leading global brands across supply chain, operations, and digital transformation.

  • Drive Adoption & ROI: Champion best practices, train users, and help customers unlock value from our platform.

  • Own Strategic Relationships: Build and grow executive-level relationships that drive renewals, expansions, and advocacy.

  • Deliver Value: Go beyond support – help customers reimagine their operations and achieve business outcomes with AI-driven decision intelligence.

 

What We’re Looking For

  • Experience: 5+ years in Customer Success, Account Management, or Consulting for enterprise software clients.

  • Domain Knowledge: Familiarity with supply chain, ERP, logistics, or digital transformation strongly preferred.

  • Passion for Value: Someone who thrives on solving customer challenges and delivering tangible impact.

  • Strong Communicator: Ability to influence senior stakeholders and collaborate across technical and business teams.

  • Mindset: Proactive, relationship-oriented, and passionate about making customers successful.

 

What We Offer

  • Compensation: Market-based base with generous variable incentives tied to customer success outcomes.

  • Benefits: Medical, Dental, and Vision insurance; 401(k) with company match; paid vacation; corporate card for travel.

  • Opportunity: Work with global enterprises on cutting-edge AI-driven transformation initiatives.

  • A collaborative culture that values initiative, ownership, and delivering results.

 

Ready to Drive Impact?

If you love supply chain, thrive on making enterprise customers successful, and want to be part of a team delivering measurable business value, let’s connect.

👉 If the above describes you, send your CV to jobs@opsveda.com. Apply now and join OpsVeda’s mission to redefine enterprise operations with AI.