Where Does Agility Begin?

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It starts with targeting Customer Satisfaction & Retention I have discussed Business Agility as the ability of an Enterprise to run highly automated processes in such a way that human intervention in the process...
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Disruptive Innovation in the Enterprise

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When I heard that Clayton Christensen was giving a talk at PARC, I knew I had to go. Having read some of his work during my MBA, I had developed a considerable admiration for his ideas. His...
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