Real-time actionable storyboards for order fulfillment, product allocations & shipping processes
Real-time operational visibility
Manage by exceptions
In-context collaboration with partners
Monitor. Predict. Optimize
OpsVeda’s Order Fulfillment app helps Customer Service and Sales Operations teams to address sales exceptions in a highly proactive, efficient, and scalable manner. The solution provides real-time visibility across process steps, leading to reduced cycle times, higher revenue and improved customer satisfaction.

Actionable storyboards to manage the order to cash cycle
Key benefits
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Reduced Shortages
Sales operations teams will be alerted to shortages well before an order becomes overdue. Businesses that use OpsVeda have experienced an over 80% reduction in shortages, resulting in improved customer satisfaction and profitability.
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On-time order confirmation to your customers
Real-time operational visibility has helped businesses that use OpsVeda improve on-time confirmation by 15%.
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Improved sales operations productivity
Your team will no longer be sifting through spreadsheets to identify orders that need attention. OpsVeda will identify exceptions, and provide individuals with current, prioritized, tasks.
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Improved collaboration
OpsVeda streamlines communication through in-app messaging and annotating features that are tied to distinct transactions.
Process
BUSINESS REALITY
- Demand driven re-ordering
- Increased product variety and shorter life-cycles
- Non-compliance penalties/charges
- Custom requirements
- Frequent process changes
OPERATIONAL CHALLENGES
- Rapid order confirmation
- Backlog prioritization & communication
- Frequent expedites
- IT Dependency
– Stephen White | GBG Canada Apparel & Accessories, GBG Denim US | Divisions of Global Brands Group
– Samrat Sengupta | Senior Director IT | Western Digital