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Order Fulfillment

Track. Optimize. Drive sales

Real-time actionable storyboard for order to cash process


Real-time operational visibility


Manage by exceptions


In-context collaboration with partners

Monitor. Predict. Optimize

OpsVeda – Order Fulfillment is a comprehensive web-based application enabling Customer Service and Sales Operations teams to address sales exceptions in a highly proactive, efficient, and scalable manner. The solution provides real-time visibility to the Order to Cash process, leading to reduced cycle times, higher revenue and improved customer satisfaction.

OpsVeda real-time actionable storyboards for order fulfillment

Key benefits

order fulfillment

Reduced Shortages

Sales operations teams will be alerted to shortages well before an order becomes overdue. Businesses that use OpsVeda have experienced an over 80% reduction in shortages, resulting in improved customer satisfaction and profitability.

order fulfillment

On-time order confirmation to your customers

Real-time operational visibility has helped businesses that use OpsVeda improve on-time confirmation by 15%.

order fulfillment

Improved sales operations productivity

Your team will no longer be sifting through spreadsheets to identify orders that need attention. OpsVeda will identify exceptions, and provide individuals with current, prioritized, tasks.

order fulfillment

Improved collaboration

OpsVeda streamlines communication through in-app messaging and annotating features that are tied to distinct transactions.

Process

BUSINESS REALITY

  • Demand driven re-ordering
  • Increased product variety and shorter life-cycles
  • Non-compliance penalties/charges
  • Custom requirements
  • Frequent process changes

OPERATIONAL CHALLENGES

  • Rapid order confirmation
  • Backlog prioritization & communication
  • Frequent expedites
  • IT Dependency

THE OPSVEDA SOLUTION

  • Real-time view of backlogs & unconfirmed orders
  • Filtered & prioritized task list
  • In-context collaboration
  • Search
  • Machine learned & business authored rules

I rely mostly on OpsVeda because it is so much faster than SAP!

– Stephen White | GBG Canada Apparel & Accessories, GBG Denim US | Divisions of Global Brands Group

“We used to confirm around 85% of orders the same day. With OpsVeda we got that figure to 98%.”

– Samrat Sengupta | Senior Director IT | Western Digital

SAPAppCenter

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Phone: 1-855-OPS-VEDA