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Sales, Shipping & Allocations

Real-time actionable storyboards for order fulfillment, product allocations & shipping processes


Real-time operational visibility


Manage by exceptions


In-context collaboration with partners

Monitor. Predict. Optimize

OpsVeda’s Order Fulfillment app helps Customer Service and Sales Operations teams to address sales exceptions in a highly proactive, efficient, and scalable manner. The solution provides real-time visibility across process steps, leading to reduced cycle times, higher revenue and improved customer satisfaction.

Actionable storyboards to manage the order to cash cycle

Key benefits

  • Reduced Shortages

    Sales operations teams will be alerted to shortages well before an order becomes overdue. Businesses that use OpsVeda have experienced an over 80% reduction in shortages, resulting in improved customer satisfaction and profitability.

  • On-time order confirmation to your customers

    Real-time operational visibility has helped businesses that use OpsVeda improve on-time confirmation by 15%.

  • Improved sales operations productivity

    Your team will no longer be sifting through spreadsheets to identify orders that need attention. OpsVeda will identify exceptions, and provide individuals with current, prioritized, tasks.

  • Improved collaboration

    OpsVeda streamlines communication through in-app messaging and annotating features that are tied to distinct transactions.

Process

BUSINESS REALITY

  • Demand driven re-ordering
  • Increased product variety and shorter life-cycles
  • Non-compliance penalties/charges
  • Custom requirements
  • Frequent process changes

OPERATIONAL CHALLENGES

  • Rapid order confirmation
  • Backlog prioritization & communication
  • Frequent expedites
  • IT Dependency

THE OPSVEDA SOLUTION

  • Real-time view of backlogs & unconfirmed orders
  • Filtered & prioritized task list
  • In-context collaboration
  • Search
  • Machine learned & business authored rules

I rely mostly on OpsVeda because it is so much faster than SAP!

– Stephen White | GBG Canada Apparel & Accessories, GBG Denim US | Divisions of Global Brands Group

“We used to confirm around 85% of orders the same day. With OpsVeda we got that figure to 98%.”

– Samrat Sengupta | Senior Director IT | Western Digital

SAPAppCenter

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Phone: 1-855-OPS-VEDA