Business Agility – No longer about reacting fast

Agility is generally associated with flexibility and nimbleness in quickly adapting to a rapidly changing environment. In business, agility has been traditionally referred to as the ability of an organization to adapt to rapid market and environmental changes in productive and cost-effective ways. This traditional reference to business agility does not consider what organizations can do to prevent a situation from deteriorating. It is only about how quickly the house can be set in order once things start falling apart. And for good reason – in most cases organizations have not been good at anticipating what can potentially go wrong. So naturally they focused their energies on “smart reactions” to a bad situation.

Manufacturing organizations have constantly searched for processes, practices, applications and tools to improve their operations to deliver better, cheaper and on time. And for most part they have designed KPIs that gives them a view of how things WERE (with significant post fact lag). This resulted in business users mostly analyzing what went wrong and what they can do to quickly fix it and more often than not in the process drowning in reports. Though this has been the practice for a long time, this has also come at a tremendous cost for these organizations -costs in the form of lost sales, penalties incurred, excess inventory etc.

Of late organizations are recognizing the magnitude of this cost of being reactive and are looking at ways to stem it. One way of doing this is to anticipate what can potentially go wrong and acting early to prevent the same – whether it is a missed delivery or stoppage of production or sub-optimal loading on the truck… well, the list is long. They are no longer looking at data analysis just for estimating demand and making a financial forecast… they are realizing that timely analysis can help them improve their core operations resulting in significant savings. The only glitch here is that in the case of operations, analysis can’t be a one-off activity… just like operations it is continuous and has to be in real-time. With OpsVeda from VSSOD this is what business owners & operations personnel at our customers have been doing. OpsVeda has given them the ability to see their business process pro-actively many steps forward. Now instead of thinking about the best reaction to a bad situation, users have the advance visibility that will allow them to salvage things early.

By extracting data in real time and with its proprietary algorithms OpsVeda analyses the business situation and delivers actionable insight… on the fly as and when the business event indicating an adverse scenario in the future happens. This has given our customers visibility to many delays and problems that they hitherto considered “unpredictable”. And all of them have realized gains in pretty much every KPI that is important for an operations manager – on time delivery, customer satisfaction, optimal raw material levels, optimal finished goods inventory levels etc.

Prelude to the next transformation in mass manufacturing & distribution?